Privacy Policy

Privacy Policy

Last updated: March 2024

Introduction

ClearExecutor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our probate management platform.

Information We Collect

Personal Information

  • Name and contact details
  • Login credentials
  • Payment information
  • Information about the deceased person and estate
  • Documents uploaded to our platform
  • Communication preferences

Automatically Collected Information

  • Device information
  • IP address
  • Browser type
  • Usage data
  • Cookies and similar technologies

How We Use Your Information

We use the collected information to:

  • Provide and maintain our services
  • Process your probate application
  • Communicate with you about your case
  • Improve our platform and user experience
  • Comply with legal obligations
  • Detect and prevent fraud

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls
  • Secure data centers in the UK
  • Regular backups

Sharing Your Information

We may share your information with:

  • Third-party service providers
  • Legal authorities when required by law
  • Professional advisors (with your consent)
  • Successor entities in case of merger or acquisition

Your Rights

Under data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent

Cookies

We use cookies to:

  • Maintain your session
  • Remember your preferences
  • Analyze platform usage
  • Improve our services

You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for users under 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our platform.

Contact Us

For privacy-related questions or concerns, contact us at:

  • Email: privacy@clearexecutor.com
  • Address: [Your Business Address]
  • Phone: [Your Contact Number]

Legal Basis

We process personal data based on:

  • Contract performance
  • Legal obligations
  • Legitimate interests
  • Your consent

Data Retention

We retain your information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

International Transfers

Your data is primarily stored and processed in the UK. Any international transfers comply with applicable data protection laws.